# Scripted owner clarification — Maya

CONTROLLED SYNTHETIC DEMONSTRATION. This reply was authored by the demonstration operator acting as fictional owner Maya. It is not a real person's confirmation or customer evidence.

September 8, 2026

Your Company Snapshot matches the fictional company I described. Keep prices, margins, legal status and real business outcomes out of this limited demonstration.

I confirm the office's current job scope: living room and hallway, Natural oak, existing skirting stays, no stairs. The utility-room threshold is only a request. I have not approved or priced it and the homeowner has not accepted it.

The August 1 guide is obsolete for extras. Since September 1 in this scenario, every addition needs my written scope and price first, and the homeowner must accept the revised scope and price before the crew performs it. There is no small-extra allowance. Nina copies the accepted change into the job folder; the crew reads that record before doing changed work. If a request appears on site, the crew records it and refers it to me. Do not change this into advice or a new policy recommendation.

The visit day is Thursday. Neither 8:30 nor the guide's usual 9:00 is confirmed for this job. Nina must get the supplier collection time before confirming the arrival plan. The living room being clear is still only what the homeowner told us.

The company and job interpretations are confirmed only inside this fictional scenario. Preserve the old guide and mark its allowance superseded because I explicitly clarified applicability, not simply because of the dates. Record the confirmed current change-handling workflow, leave the remaining job questions visible, and pause. No SOP, business-wide completion, contacting anyone or operational execution is requested.